Senior Digital Business Analyst | Energy Sector : Sunando Basu

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“I essentially act as a bridge between the business stakeholders and the Information Technology Development team. I work with the business stakeholders and development team to ensure that requirements have been met.”

16 years experience

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BIO

Pronouns: He / Him

Current role: Senior Digital Business Analyst

Current industry: Energy Providers

I have worked as an Information Technology Business Analyst for retail clients across geographies such as USA, UK, India and currently in NZ at Contact Energy.

I have worked in a diverse range of areas from ranging from supply chain management, which involved ensuring that the shelves of a store always have the right amount of stock, so that a customer who walks into a store does not return empty handed, to digital transformation programs to provide a smooth and seamless experience to customers browsing a website or app.

Moreover in all the projects, the development team was based in India, which helped me master the art of working in an 'Onshore-Offshore' model where good communication skills and transparency in work plays a very important role .

My experience means I can share detailed insights into how an IT Business Analyst can work with with wide range of stakeholders and then document requirements and business processes in a simple to understand manner. Additionally I can give insights into the best practices and methods to handle difficult stakeholders.

Previous roles:
Digital Business Analyst, Accenture
Senior Business Analyst, The Warehouse Group
NZ Digital Business Analyst, Leading Online Fashion Retailer, Manchester, UK
Business Analyst, Leading Arts and Crafts Retailer, Texas, USA

Education:
Bachelor of Technology, Electrical and Electronics, India
Masters in International Business, India
Certified Scrum Product Owner, Scrum Alliance

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